FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 9 Feb 20264,123
- How do I change my phone number?Published on 7 Sept 2023Updated on 9 Feb 202614,077
- How do I change my phone number?Published on 7 Sept 2023Updated on 3 Nov 2025
- How do I change my email?Published on 6 Sept 2023Updated on 9 Feb 20263,968
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20251
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 2 Feb 202613,494
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202515,691
- What is sub-account?Published on 22 Aug 2023Updated on 11 Feb 20261,797
- Why is my account frozen and how do I unfreeze it?Published on 22 Aug 2023Updated on 15 Jan 202623,331
- How do I close my account? (web)Published on 22 Aug 2023Updated on 11 Feb 2026452
- How do I close my account? (app)Published on 22 Aug 2023Updated on 11 Feb 2026878
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 28 Jan 2026396
- How do I freeze my account? (app)Published on 22 Aug 2023Updated on 11 Feb 2026350
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 12 Feb 2026379
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 9 Feb 2026580
Showing 16-30 of 40 articles