- How do I close my account? (app)Published on Aug 22, 2023Updated on Feb 8, 2026877
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Jan 28, 2026396
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Jan 26, 2026350
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 27, 2026455
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Dec 15, 2025378
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Nov 17, 2025579
- How do I change my login password?Published on Aug 22, 2023Updated on Jan 26, 202619,364
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Nov 17, 20256,759
- I haven't received the SMS codePublished on Aug 16, 2023Updated on Feb 5, 202631,713
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Jan 29, 20264,196
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Jan 29, 202612,311
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Nov 17, 20251,721
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20254,259
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jan 27, 20261,683
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Sep 8, 2025296